Refund policy
Returns:
Our company has a clearly defined 14-day return policy that is applicable to all goods purchased from us. This implies that upon receipt of your order, you have 14 days to initiate a return if need be. Our team is always available to assist you with the return process and provide you with any necessary information. We appreciate your cooperation and value your patronage. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To initiate a return, kindly reach out to us at contact.yanee@gmail.com. Once your return is approved, we will provide you with detailed instructions on where and how to send the package. Please note that we cannot accept items sent back to us without prior approval. Should you have any questions related to the return process, please do not hesitate to contact us at contact.yanee@gmail.com.
In the rare event that the package you receive is damaged, we kindly ask that you notify us within 14 days of purchase by sending an email to contact.yanee@gmail.com. We appreciate your cooperation and will do our utmost to resolve the issue in a timely and satisfactory manner.